Prima Comunicazione provide services in the entire product lifecycle

Manufacturers, Operators, and every player in consumer electronics can find in Prima Comunicazione the most appropriate solutions for logistics and service for all stages of product lifecycle, from technical support and customer care to pre-sales, from collection service throughout Italy to the most advanced repair down to micro BGA.

Customer Care​

Technical Support
Repair status
Call centre

Pre-sales

Packaging
Customization
SW & HW update
Order management
E-commerce

Logistics

Collection / Shipment: Collection and Service Centres, Dealers
Track & Trace web tool
Distribution of finished products
DOA management
E-commerce

Post-sales

Repair
Reverse logistics
SWAP
SW & HW update
EOL management
Recycling (Prima Ricerca & Sviluppo)

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