Prima Comunicazione provide services in the entire product lifecycle
Manufacturers, Operators, and every player in consumer electronics can find in Prima Comunicazione the most appropriate solutions for logistics and service for all stages of product lifecycle, from technical support and customer care to pre-sales, from collection service throughout Italy to the most advanced repair down to micro BGA.
Customer Care
Technical Support
Repair status
Call centre
Pre-sales
Packaging
Customization
SW & HW update
Order management
E-commerce
Logistics
Collection / Shipment: Collection and Service Centres, Dealers
Track & Trace web tool
Distribution of finished products
DOA management
E-commerce
Post-sales
Repair
Reverse logistics
SWAP
SW & HW update
EOL management