Prima Comunicazione offers a full range of services and solutions designed to meet every technical and logistical requirement across Italy, Europe, and non-EU countries.
Our goal is to provide manufacturers and business partners with a complete, integrated, and flexible support throughout the entire product lifecycle — from pre-sales to end-of-life.
Complete service network management, including partner selection, contract administration, auditing, training, documentation preparation and distribution, technical support, consolidated invoicing, and credit management.
Advanced screening procedures to minimize unnecessary shipments of NFF (No Fault Found) products or units recoverable through software updates, master resets, or configuration checks.
Sophisticated logistics solutions, including dedicated platforms for shipment and return consolidation, warehousing, distribution, and reverse logistics.
Repair and refurbishment at all levels, from component-level interventions (including Micro-BGA reworks) to complete product restoration.
Product customization and configuration, including software loading, hardware setup, labeling, and packaging according to customer requirements.
Stock and spare parts management, including EOL (End of Life) processes and controlled recycling.
Tailor-made services designed around each client’s operational model, ensuring flexibility and reliability at every stage.
Consulting and process optimization, supporting clients in improving efficiency, quality, and customer satisfaction through innovative and sustainable business practices.
Thanks to over 30 years of experience, cutting-edge technologies, and a solid network of over 180 service points throughout Italy, Prima Comunicazione stands as a trusted partner for the management and development of advanced technical and logistic services.